Massachusetts General Hospital, long esteemed for its rigorous science and technical excellence, takes time each day for something seemingly unscientific: telling stories. Why? Research has shown that in today’s high-tech, rapid-change environment, one of the simplest tools-storytelling-can significantly improve outcomes.
Massachusetts General Hospital systematic use of clinical narratives has improved patient care and increased patient, family, and staff satisfaction while reducing costs. Used in conjunction with best-practice technical expertise, clinical narratives have become a key component of the hospital’s evidence-based practice (EBP) implementation.
In Fostering Clinical Success, Massachusetts General Hospital nurse leaders share their model for creating, embedding, and fostering a narrative culture. Create a safer environment for your patients and improve the practice environment for your staff through storytelling and other evidence-based techniques presented by three nurse leaders at a premier U.S. hospital.
About the Authors
Jeanette Ives Erickson, DNP, RN, NEA-BC, FAAN, is Senior Vice President for Patient Care and Chief Nurse at Massachusetts General Hospital.
Marianne Ditomassi, DNP, RN, MBA, is Executive Director of Patient Care and Magnet Recognition at Massachusetts General Hospital.
Susan Sabia, BA, is Executive Editor of Caring Headlines, the biweekly newsletter for Massachusetts General Hospital Nursing and Patient Care Services.
Mary Ellin Smith, RN, MS, is Professional Development Manager at Massachusetts General Hospital in the Institute for Patient Care.
Let our business sales specialist contact you about this and other recommended solutions for hospitals or academic institutions. Please call 1-888-NKI-4YOU or e-mail us at email@example.com for additional information.
Ditomassi Marianne O
Smith Mary Ellin
All of Sigma Theta Tau International publications are now compatible with the most popular eReader devices including Amazon Kindle, Nook, iPad, iPhone, Android, and many more.
Due to the evolving nature of technology and the publishing industry, eBooks and eReaders are continuously being improved and updated. Please check with your eReader company regularly for troubleshooting tips and changes.